Attitude is Everything

25 August 2012

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Koko in CamdenKoko in Camden

Attitude is Everything improves Deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry to implement a Charter of Best Practice in music venues and at festivals across the UK.

Venues and festivals that sign up to the Charter are mystery shopped by our team of Deaf and disabled volunteers. The volunteers give detailed feedback on access and this is passed onto management.  We then offer practical solutions to any issues as well as Disability Equality Training and Access Auditing.

There are currently over 50 venues and festivals signed up to our Charter.  Many of them are in the urban environment, for example, KOKO in Camden.  Both KOKO’s team and disabled customers have benefitted;

“The training we have received from Attitude is Everything has been of enormous value – increasing staff knowledge and awareness, as well as helping us to develop workable policies on access at KOKO. We have had fantastic feedback and are very proud of the progress we have made,” Mike Hamer, Operations Director, KOKO.

“KOKO was superb on Wednesday and I had a really great night… I thought the venue was by far one of the best I have been to, it was evident that they have worked closely with yourselves and this made a massive difference to the positive experience that myself and the people I went with had,” Mystery Shopper.

For more details about our charity, please contact or see

Blog by Suzanne Bull, Attitude is Everything




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